DeepBreadthPrivacy Policy

Terms of Service

Effective Date: March 1, 2026

These Terms of Service (“Terms”) govern your access to and use of the DeepBreadth platform, including the web application at deepbreadth.com, mobile applications, APIs, and AI-powered agent systems (collectively, the “Service”), operated by DeepBreadth LLC (“DeepBreadth,” “we,” “us,” or “our”).

By creating an account or using the Service, you agree to be bound by these Terms. If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization to these Terms. If you do not agree, do not use the Service.

1. Definitions

  • “Customer” or “you” means the individual or organization that registers for and uses the Service.
  • “Customer Data” means all data, content, and information that you or your Authorized Users upload, input, import, or transmit through the Service, including contact records, deal information, financial data, documents, emails, and communications.
  • “Authorized Users” means individuals who are authorized by you to access the Service under your account and who have been supplied user credentials.
  • “Organization” means the entity associated with your account under which Authorized Users operate.
  • “Subscription” means the paid plan under which you access the Service, as selected at the time of registration or subsequently modified.

2. Account Registration and Access

To use the Service, you must create an account and provide accurate, complete registration information. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You must notify us immediately of any unauthorized use of your account.

Organization administrators are responsible for managing Authorized Users, including granting and revoking access, assigning roles and permissions, and ensuring that all Authorized Users comply with these Terms. You are responsible for the actions of your Authorized Users.

3. Subscription and Payment

3.1 Plans and Pricing

The Service is offered under subscription plans with varying features, usage limits, and seat capacities. Current plan details and pricing are available on our website and within the Service. We reserve the right to modify pricing with 30 days' notice to existing subscribers.

3.2 Billing

Subscriptions are billed in advance on a monthly or annual basis through our payment processor, Stripe. You authorize us to charge your designated payment method for all applicable fees. If payment fails, we may suspend access to the Service until payment is received.

3.3 Cancellation

You may cancel your subscription at any time through your account settings or by contacting us. Cancellation takes effect at the end of the current billing period. No refunds are provided for partial billing periods. Upon cancellation, your access to the Service will continue through the end of your paid period, after which your account will be downgraded or deactivated.

3.4 Free Trials and Pilot Programs

We may offer free trials or pilot programs at our discretion. At the end of a trial or pilot period, your account will convert to a paid subscription unless you cancel before the trial ends. We will provide notice before any conversion to a paid plan.

4. Use of the Service

4.1 Permitted Use

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable right to access and use the Service for your internal business purposes in commercial real estate acquisitions, brokerage, and related activities.

4.2 Restrictions

You agree not to:

  • Sublicense, resell, or redistribute the Service or any data obtained through the Service to third parties.
  • Reverse engineer, decompile, or disassemble any part of the Service.
  • Use the Service to develop a competing product or service.
  • Attempt to gain unauthorized access to the Service, other accounts, or our systems.
  • Use the Service to send unsolicited commercial communications (spam) or in violation of applicable anti-spam laws, including the CAN-SPAM Act and the Telephone Consumer Protection Act (TCPA).
  • Use the Service in any manner that violates applicable laws or regulations, including data protection and privacy laws.
  • Upload or transmit malicious code, viruses, or any other harmful content.
  • Circumvent or interfere with rate limits, usage quotas, or other technical restrictions.
  • Use the Service to harass, threaten, or harm any individual.
  • Scrape, crawl, or use automated means to extract data from the Service beyond what is provided through authorized APIs.

4.3 AI-Powered Features

The Service includes AI-powered features such as document extraction, deal analysis, contact prioritization, outreach drafting, and conversational assistant capabilities. These features are provided as tools to assist your decision-making and are not a substitute for professional judgment. You acknowledge that:

  • AI-generated outputs may contain errors and should be reviewed before reliance.
  • Document extraction results should be verified against source materials.
  • Financial analyses and deal recommendations are informational and do not constitute investment advice.
  • AI-drafted communications should be reviewed before sending to external parties.

4.4 Third-Party Integrations

The Service integrates with third-party services including email providers (Gmail, Outlook), cloud storage (OneDrive, SharePoint, Google Drive), and data providers. When you connect third-party accounts, you authorize us to access and process data from those services as necessary to provide the Service functionality. Your use of third-party services is also governed by those services' own terms and policies. We are not responsible for the availability, accuracy, or practices of third-party services.

4.5 Communications Compliance

When using the Service to send emails or SMS messages, you are solely responsible for compliance with all applicable laws, including the CAN-SPAM Act, the TCPA, and any state or local regulations governing commercial communications. You represent that you have obtained all necessary consents from recipients before initiating communications through the Service.

5. Customer Data

5.1 Ownership

You retain all rights, title, and interest in your Customer Data. Nothing in these Terms transfers ownership of your Customer Data to DeepBreadth.

5.2 License to DeepBreadth

By using the Service, you grant DeepBreadth a non-exclusive, worldwide, royalty-free license to use, process, store, reproduce, and display your Customer Data solely for the following purposes:

  • Providing, maintaining, and operating the Service on your behalf.
  • Improving, developing, and enhancing the Service, including training and improving AI models, algorithms, document extraction accuracy, scoring systems, and other intelligent features. When used for improvement purposes, your data will be aggregated or anonymized to the extent practicable.
  • Generating aggregated, anonymized analytics and benchmarks that do not identify you or your organization.
  • Complying with applicable laws and legal obligations.

This license survives termination of your account solely with respect to aggregated and anonymized data already incorporated into the Service. We will not use your Customer Data to directly market to your contacts or to provide your identifiable deal data to competitors.

5.3 Data Security

We implement commercially reasonable technical and organizational measures to protect Customer Data, including encryption in transit and at rest, multi-tenant data isolation through row-level security policies, and role-based access controls. Our security practices are described in further detail in our Privacy Policy.

5.4 Data Portability and Deletion

You may export your Customer Data at any time through the Service's export features. Upon termination of your account, you may request export of your Customer Data for a period of 30 days. After that period, we will delete your Customer Data from our active systems, except as required by law or as permitted for aggregated and anonymized data under Section 5.2.

6. Intellectual Property

6.1 DeepBreadth IP

The Service, including all software, designs, algorithms, AI models, interfaces, documentation, and proprietary methodologies, is owned by DeepBreadth and protected by applicable intellectual property laws. These Terms do not grant you any rights to our intellectual property except the limited right to use the Service as described herein.

6.2 Feedback

If you provide feedback, suggestions, or ideas about the Service, you grant DeepBreadth an unrestricted, irrevocable, perpetual, royalty-free license to use that feedback for any purpose without obligation to you.

7. Confidentiality

Each party agrees to maintain the confidentiality of the other party's confidential information and not to use or disclose such information except as permitted by these Terms or with the other party's written consent. Confidential information does not include information that is publicly available, already known to the receiving party, independently developed, or rightfully received from a third party without restriction.

8. Warranties and Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, DEEPBREADTH DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ACCURACY.

WITHOUT LIMITING THE FOREGOING, DEEPBREADTH DOES NOT WARRANT THAT:

  • The Service will be uninterrupted, error-free, or secure.
  • AI-generated outputs, including document extractions, deal analyses, financial calculations, or recommendations, will be accurate or complete.
  • Third-party data obtained through the Service (including property records, contact information, and market data) will be accurate, current, or complete.
  • The Service will meet your specific requirements.

You acknowledge that real estate transactions involve significant financial risk, and you are solely responsible for all investment and business decisions made using the Service.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, DEEPBREADTH'S TOTAL LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID TO DEEPBREADTH IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100).

IN NO EVENT SHALL DEEPBREADTH BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOST DEALS, DATA LOSS, BUSINESS INTERRUPTION, OR COST OF SUBSTITUTE SERVICES, REGARDLESS OF THE THEORY OF LIABILITY, EVEN IF DEEPBREADTH HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

These limitations apply to all claims, whether based in contract, tort (including negligence), strict liability, or any other legal theory.

10. Indemnification

You agree to indemnify, defend, and hold harmless DeepBreadth and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or related to:

  • Your use of the Service or violation of these Terms.
  • Customer Data you upload, import, or transmit through the Service.
  • Your violation of any applicable law or regulation, including communications compliance laws.
  • Your infringement of any third-party rights.
  • Communications sent by you or your Authorized Users through the Service.

11. Termination

Either party may terminate these Terms at any time. You may terminate by canceling your subscription and closing your account. We may terminate or suspend your access immediately if you materially breach these Terms, fail to pay fees when due, use the Service in a manner that threatens the security or integrity of the Service or other users, or engage in illegal activity through the Service.

Upon termination, your right to access the Service ceases immediately (subject to any remaining paid subscription period for voluntary cancellation). Sections 5 (Customer Data), 6 (Intellectual Property), 7 (Confidentiality), 8 (Disclaimers), 9 (Limitation of Liability), 10 (Indemnification), and 13 (Governing Law) survive termination.

12. Modifications to Terms

We may modify these Terms at any time. We will provide notice of material changes by posting the updated Terms on the Service and, for significant changes, by email to the address associated with your account. Changes take effect 30 days after posting unless we specify a later date. Your continued use of the Service after the effective date of any changes constitutes acceptance of the modified Terms. If you do not agree to the modified Terms, you must stop using the Service before they take effect.

13. Governing Law and Dispute Resolution

These Terms are governed by and construed in accordance with the laws of the State of Delaware, without regard to conflict of law principles. Any dispute arising out of or relating to these Terms or the Service shall be resolved through binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules. The arbitration shall take place in Delaware or remotely at the election of either party. Each party bears its own costs and attorneys' fees unless the arbitrator determines otherwise. Nothing in this section prevents either party from seeking injunctive or equitable relief in a court of competent jurisdiction to protect its intellectual property rights or confidential information.

14. General Provisions

  • Entire Agreement: These Terms, together with the Privacy Policy, constitute the entire agreement between you and DeepBreadth regarding the Service and supersede all prior agreements and understandings.
  • Severability: If any provision of these Terms is held unenforceable, the remaining provisions continue in full force and effect.
  • No Waiver: Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision.
  • Assignment: You may not assign or transfer these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, or sale of all or substantially all of our assets.
  • Force Majeure: Neither party is liable for failure to perform obligations due to circumstances beyond its reasonable control, including natural disasters, acts of government, internet disruptions, or third-party service outages.
  • Notices: Notices to you may be sent to the email address associated with your account. Notices to us should be sent to legal@deepbreadth.com.
  • Independent Contractors: The parties are independent contractors. Nothing in these Terms creates a partnership, joint venture, agency, or employment relationship.

15. Contact Us

If you have questions about these Terms, contact us at:

DeepBreadth LLC
Email: legal@deepbreadth.com